Cancellation & Refunds Policy

We understand that sometimes, unexpected scheduling changes can occur for our customers. If you need to Cancel your booking or purchase before it is shipped, we respectfully request adherence with our Order Cancellation Policy. Please understand that due to the popularity of our service, item availability is limited and when an item is booked or purchased by You then it is unable to be Booked or Purchased by somebody else who wishes to do so. If you wish to change your mind after an item has been shipped, we request adherence with our Refunds Policy. Please understand that we will offer repair or replacement in the first instance, including in the form of store credits, as a remedy if you have a minor problem with a product or service of ours.

Our Cancellation Policy:

Schedule of Cancellation Fees:

Our Refunds Policy: